Antivirus exclusions¶
If you have set everything up correctly, turned on “Total control” configuration, but mail interception doesn’t work or web-sites don’t open, most probably it’s because of some antivirus or an application able to intercept traffic and change it in such a way that it can’t be monitored by a StaffCop agent.
To avoid these problems beforehand we recommend to add the Common antivirus exclusions for StaffCop Agents files.
Or you can check the links below to configure exclusions for a particular antivirus: