Get started

This section contents the basic information required to start working with StaffCop Enterprise - a software system for employee monitoring.

Overview

1. Activate the license and open the admin interface.

2. Configure endpoint monitoring to fit the network capabilities.

3. Start working with data received from endpoints.

4. Build reports and send notifications

5. Configure access rights and permission for admistrators.

Activate the license and open the admin interface

When you first open the admin interface, a form for creating a password for administrator opens. Create the password using letters and figures and click Change password. If you have lost the password for admin interface, run the following command in the Ubuntu command line interface.

sudo staffcop passwd new_password

When you see the authentication form, enter the admin interface with the login admin and the password you previously created.

Activation form opens

There are several ways of activation..

Configure endpoint monitoring

When an endpoint agents is installed on a workstation it gets registered at the StaffCop Server if there are any available licenses.

You can check the fact of this agent registration at the server by choosing Control panel -> Computers.

You will see the page with this agent entry in the list of agents.

If you see an “empty” entry you should wait a bit, until the agent is registered and then refresh the list of agents in the admin interface.

Agent name corresponds to the name of the workstation where it’s installed, to its serial number or HWID of a workstation.

The list of agents should look like that:

When an agent is registered at the server it’s been assigned the Default Config. This is the configuration it gets settings from, to define the rules of monitoring events on a workstation.

Initially, Default config has the following modules enabled:

• on user activity in applications and web-sites (time tracking)

• register keystrokes (keylogger)

• receive information on installed hardware

• receive information on installed software

To perform full monitoring on all user actions you can assign another configuration - Total control.

The following steps are required:

• Open Control panel -> Computers configuration, find and open Total Control.

• Switch to Assign agents tab.

• Using the navigation buttons you can assign configuration to agents. For example, click the “Choose all” in “Available agents” button to transfer them to the column “Chosen agents:”

• Scroll down to the very bottom of the configuration form and click Save.

You will find more details in this article.

In 1-2 minutes new configuration will be applied on the chosen workstations.

Note

Attention! If after assigning of Total control you meet any troubles, you should contact your system administrator and tell him that such problems can be caused by the following things:

• common exclusions for anti-virus are not set

• specific web-sites and application, which require fine tuning of monitoring rules.

• other implicit problems that you should solve in cooperation with our technical department

If you meet any troubles with performance or unavailability of network resources on a PC with installed agent, switch it to Default config and study the detailed guide on configuration or consult or technical department.

You will find more details on configuring here.

If the agents and the server are correctly configured but the data is displayed in past or future that means the time zones of the agents and the server were setup incorrectly.

To correctly setup time zone on the server, check this guide.

Start working with data

Before starting to work it’s better to study the key elements of web interface.

To work with the data collected from agents the following tabs are used: Constructor and Filters.

The principle of work lies in selecting elements in Constructor.

Constructor contains main dimensions on categories

Chosen filtration criteria can be saved as a filter.

Details on saving filters are given in the instruction Filter navigation panel.

Filters - represent filtration parameters set in Constructor and saved.

Let’s a consider an example of working with data:

• Switch to Constructor and choose Event type -> Keyboard.

• Then switch to Computer -> Computer name dimension and choose the Computer you are interested in.

• In “Lens” (the very right part of the window) choose Facts -> Table as the view mode.

• Click Save on the black panel and set the name for the filter in the pop-up window, saving the filter.

• Switch to Filters and open the filter you have just created.

• You can set Period as the range of 7 days.|

As a result the filter parameters will be displayed in the lowers panel when choosing the filter (Computer and Event type -> Keyboard) and the table of facts will display only the events on the chosen computer and event type Keyboard input.

Build reports and send notifications

Constructor menu can be divided into two parts:

• view modes

• report modes

View modes are represented by the menu items in Facts and Analysis. Report modes are represented by all the other menu items being various report patterns.

Let’s take an example. We need to download a table with the information on web-site visiting of a particular user:

• In Lens (the very part of the window) choose Analysis -> Table.

• Select Website -> Domain.

• Choose Activity time as the measurement type.

• In Constructor select Computer -> Computer name -> “Required computer”.

• Click Export and printing.

To receive the created list to your e-mail you should click Save at the top of the black panel and specify the name of your filter for example All visited sites and choose the way you want to get reports, if you check the box “Activate notifications”, you will receive reports in HTML every time whet the filter is triggered. If you choose one of the periods DailyWeeklyMonthly, you will receive reports in your mail box as PDF-attachments

After saving the filter you will get a test report with the chosen filters.

Create additional StaffCop admistrator

Open Control menu, create an Administrator account and set the required permissions.

You can find more details in the article Administrators.

For example you need to hide Admin menu, restrict access to list of users and give access to the entire tree of filters. For that perform the following actions:

• Open Control panel -> Administrators.

• Set permissions for the new account:

Permissions:: Active

Groups: Access to events and Access to constructor.

Filters:: all the filters must be in the column Available:

Accounts: transfer users from the column Available: to the column Chosen:, which can be seen by the user of admin panel.

The result should be similar to that on the picture

Note

If you add at least one filter to the Chosen: column, then users in Constructor won’t be displayed at the moment of sign in the account, to view facts on them, you should open the Filters tab and choose the filter assigned to the account.