Workstation¶
General Requirements¶
Parameter |
Requirements |
RAM |
at least 2 GB |
Channel Bandwidth |
200 kbit/s |
When using:
|
up to 2 Mbit/s |
Windows Agent¶
The following 32- and 64-bit systems are supported:
Windows 7
Windows 8
Windows 8.1
Windows 10
Windows 11
Note
Starting with version 5.3, Windows XP is no longer supported. The latest agent version for Windows XP is 2531.
Additional Software¶
Operating System |
Additional Software |
Windows 7 |
Install the KB4474419 and KB4490628 updates or the cumulative updates that include them. |
Windows 10 |
Install Windows Media Player Media Future Pack: Settings → Apps → Optional Features. |
Hardware Requirements¶
Windows agents require:
at least 2 CPU cores
at least 2 GB of RAM
an SSD disk
Additional requirements depend on the agent configuration.
Configuration |
Requirements |
Full Control |
If not using the resource-intensive modules Screenshot Batch, File Scanner, or Desktop Video Recording, an agent requires no more than 0,2 % CPU and 100 МB of RAM. |
Desktop Video Recording |
Additional 1 GB of RAM. |
Screenshot Batch |
Additional 200 MB of RAM. |
File Scanner |
Does not require additional resources. It is recommended to run scans when there is no user activity to reduce load and ensure file integrity. |
Terminal Server¶
Terminal server requirements can be found in the terminal server guide.
Installation¶
To install a Windows agent, select an installation method and follow the agent guide.
macOS Agent¶
Supported macOS versions:
macOS 10.15 (Catalina)
macOS 11.x (BigSur)
macOS 12.x (Monterey)
macOS 13.x (Ventura)
macOS 14.x (Sonoma)
Note
macOS 10.13 High Sierra and macOS 10.14 Mojave are no longer supported. Agents will run on 10.13 (High Sierra) and 10.14 (Mojave) with limited functionality.
Additional Software¶
No additional software is required.
Hardware Requirements¶
macOS agents require:
at least 2 CPU cores
at least 4 GB of RAM
If no resource-intensive modules are used, no additional resources are required.
Configuration |
Requirements |
Full Control |
If not using the resource-intensive modules Screenshot Batch, File Scanner, or Desktop Video Recording, an agent requires no more than 0,3 % CPU and 300 МB of RAM. |
File Scanner |
Does not require additional resources. It is recommended to run scans when there is no user activity to reduce load and ensure file integrity. |
Installation¶
To install a macOS agent, follow the agent guide.
Linux Agent¶
Supported Linux distributions:
CentOS
Ubuntu
Debian
Astra Linux
RED OS
Arch Linux
Rosa Linux
ALT Linux
Note
Only the X Windows System (X11) is supported. The Wayland protocol is not supported.
Additional Software¶
Requirements |
Versions |
glibc |
2.23 and later |
Kernel |
4.15 and later |
Architectures |
i686, x86_64, arm64. |
Note
Running the agent on earlier versions is possible, but not guaranteed. If specific agent subsystems are incompatible with the operating system, the agent will run with reduced functionality. To resolve compatibility issues, contact technical support.
Hardware Requirements¶
Linux agents require:
at least 2 CPU cores
at least 4 GB of RAM
If no resource-intensive modules are used, no additional resources are required.
Configuration |
Requirements |
Full Control |
If not using the resource-intensive modules Screenshot Batch, File Scanner, or Desktop Video Recording, an agent requires no more than 0,1 % CPU and 120 МB of RAM. |
File Scanner |
Does not constantly require additional resources. It is recommended to run scans when there is no user activity to reduce load and ensure file integrity. |
Terminal Server¶
Linux agents do not have terminal server support.
Installation¶
To install a Linux agent, follow the installation instructions.