Migrate from StaffCop Standard to StaffCop Enterprise

This is the step-by-step instructions for migrating users from the Standard version to the Enterprise version. This has to be done for several reasons:

  • The Standard version is obsolete and does not work correctly on modern OS;
  • We will not be providing technical support for the Standard version starting from May 1, 2019;
  • The problems arisis with the Standard version and the solutions proposed by the technical support team have to be taken as recommendations and may not solve the trouble of each case;
  • support by phone or in any of the online chats for the Standard version is limited in time, not longer than 10 minutes for a question.

Preliminary details:

  • The Enterprise version differs from the Standard version, both in server and endpoint part of the system.
  • License key for StaffCop Standard can’t be used for StaffCop Enterprise.
  • System requirements for StaffCop Enterprise Server strongly depends on the number of computers to be monitored.
  • For installation of more than 50 agents it’s recommended to have a dedicated virtual machine or install StaffCop Enterprise Server on a separate workstation or server.
  • If you notice performance reduction on a computer with StaffCop Enterprise Server for 50+ agents you should buy an additional SSD-disk.

The procedure of migrating from StaffCop Standard to StaffCop Enterprise

System requirements for StaffCop Enterprise Server

First, make sure that you have a suitable virtual machine or a real machine fitting the requirements for a new StaffCop Enterprise Server

You can calculate the requirements for a computer with the Server with the help of this article System requirements.

The key parameters of working with the system are RAM and the presence of a fast subsystem of metadata storage (database). If a separate SATA-disk will be used for this purpose (and for nothing more), this performance will suffice for monitoring of 50 workstations. If this number is higher, you should consider purchasing of a minimal SSD-disk, for example, for 120 or 240 GB

The place for long-term file storage can be minimal, in this case the depth of storage for intercepted files, e.g. “Screenshots”, “Sound recordingsand of the intercepted files will correspond to the size of your media storage, e.g. won’t exceed one or two weeks. Older data will be replaced with new one.

Check virtualization support

The next important step when checking for the minimal configuration for work of StaffCop Enterprise Server is the presence of the fitting CPU and virtualization flags.To define your CPU type you can refer this article.

Save StaffCop Standard key

If the system requirements fits the new version of StaffCop Enterprise, the next thing to do is to save the current key for StaffCop Standard and get a new key for StaffCop Enterprise.

  • To see the key for StaffCop Standard go to the Help -> About
../_images/standart_update_1.png ../_images/standart_update_2.png

In the column Registration key you will see your current key for StaffCop Standard and save it.

Get a new key for StaffCop Enterprise

To start working with StaffCop Enterprise you should contact the sales department - sales@staffcop.com and receive your new key for StaffCop Enterprise. If you already have received the key or a trial version will suffice you can proceed to the following step.

StaffCop Standard removal

Before installing StaffCop Enterprise you must remove all the agents of StaffCop Standard from all the user workstations and reboot the PCs.

More details about removal of StaffCop Standard you can find in this article.

When all the workstations have their agents uninstalled you can uninstall StaffCop Standard from the main PC and reboot.

StaffCop Enterprise Server installation

Next step is StaffCop Enterprise Server installation.

There are a few ways to deploy StaffCop Server, you can find more details in this article - StaffCop Server installation.

Installation of new agents of StaffCop Enterprise

The next step is to deploy StaffCop Enterprise agents

This can be done using one of the following ways Windows-agent installation, for which we recommend you to launch and use Remote installer.

Activation and checking of StaffCop Enterprise

After installation you should enter the admin panel in Mozilla Firefox or Google Chrome and perform activation, then check that agents collect data and send it to the server.

If everything has been done correctly then you have migrated form StaffCop Standard to StaffCop Enterprise.