Mail Server Settings

Email notifications can be configured in the Mail server settings for:

Before You Begin

Make sure the following essentials are ready before setting up email notifications:

  • An active email account.

  • The SMTP server details: the server address, port number, login info, and app password, if needed.

It is not possible to configure email notifications otherwise.

Adding and Editing a Mail Server

Go to Control panel → Mail server settings.

Click Add to add a mail server.

Click on the SMTP server field of an existing mail server to edit it.

../../_images/email_parameters_1.png

Fill in the following fields:

  1. Specify the SMTP server and SMPT port according to your email account settings.

  2. Select:

SSL — if using port SMTP 465,
StartTLS — if using port SMTP 587.

  1. Fill in the required fields:

Login — the email account login,
Password — the email account password.

Note

If you’re using an external SMTP server, enable two-factor authentication and generate an app-specific password. For instructions on setting up a Google SMTP server, see the Help Center article.

  1. Specify the additional parameters:

Sender address — this will appear in the From field. If left blank, the system will use the Login address.
Sender name — shown as the email sender. The default sender is Staffcop Enterprise Notification.
Activate settings — select this option to use this mail server to send email notifications.

Note

If there are several mail servers, select one to send email notifications.

Without Authentication — select this option if the SMTP server does not require a login and password.

  1. After filling out the form, press Save and continue editing.

Testing Email Notifications

To test the email notifications:

  1. Add the recipient email address into the Enter email field.

  2. Click Send test email.

../../_images/email_parameters_3.png

Deleting a Mail Server

  1. Open the mail server’s settings.

  2. Click Delete.